Gift Cards may be used on location to pay for any services or products, excluding gratuity. The value of this card will not be replaced if lost, stolen, or destroyed. This card cannot be redeemed for cash or credit towards spa accounts. Massage Felax and Spa gift cards are non-refundable. Cards are available for in-store service or product purchase only. Cards cannot be redeemed for any online purchases on MassageFelax.com. Acceptance of this card constitutes acceptance of these terms & conditions.
Gift cards are valid for 1 year after the date of purchase.
Privacy & Safety
INFORMATION WE COLLECT
Information gathered from visitors to our website is as follows: IP address, user account information when applicable, site visitation information, page views, browsers used and browser capabilities (both mobile and computer), and site search queries.
We also collect and retain any names and email addresses of those who communicate with us via our contact forms and other forms located on the site or in related landing pages or promotional pages.
We do not share or sell any personal information.
HOW INFORMATION IS USED
We use the information we collect on the site to enhance your visitor experience.
Our information is not shared with any parties outside of Massage Felax and Spa and its designated agents. We do not sell any of our visitor’s information.
We make use of Google Analytics for site traffic reporting.
Third-party software is used to connect and access Google Analytics Reporting API to gather analytics about our website.
Our visitor’s IP addresses are encrypted for your protection.
How Google uses data when you use our partners’ sites or apps: (located at https://policies.google.com/technologies/partner-sites)
WHO HAS ACCESS TO THIS INFORMATION
Your personal information is accessible only by Massage Felax and Spa employees including administrative staff. In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality.
No individual personal information such as appointment bookings, gift card purchases, or other sensitive information is stored on this site or accessible by any third party.
To protect your personal information, we have secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties.
Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience on our website.
Embedded content from other websites may include (e.g. videos, images, articles, etc.).
Embedded content behaves in the same way as if the visitor has visited the other website.
In addition, we are not responsible for the information, collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Instagram, Twitter, LinkedIn, Apple, Google, Microsoft, RIM, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any personal information you disclose to other organizations through or in connection with mobile apps.
WHOM WE SHARE INFORMATION WITH
Appointments can be canceled or rescheduled no later than 24 hours prior to the appointment date. We require a deposit of the total service booked to reserve your appointment this will remain in-store credit and can be used for your appointments and products.
No Show, Rescheduling, and Canceling Day Of Appointment Will Result in a Cancellation Fee.
Covid-19 & Felax
Keeping Us All Safe
The Massage Felax Team is serious about taking every safety precaution possible for the safety of our guests and team members.
Masks are required for all our staff and must be kept on throughout the entire time at Massage Fealx and Spa.
If any staff member or guest has any of the Covid-19 symptoms they will not be permitted to enter the building.
We supply disposable masks if you do not have one with you.
Hands will be sanitized, and the door will be opened for your safety upon exit.
Each area is completely sanitized after each guest.
All treatment rooms are sanitized and left to stand and air out between each service.